Contact us

Questions, problems, or an outfit or feature you'd love to see? Email us and we'll get back to you as soon as we can.

[email protected]

You can also write to us from the app: Settings → Contact us.

FAQ

Do I have to sign in?

Yes. Your talents, outfits and verse collection are saved to your account, so you can keep going after reinstalling the app or switching phones. With Sign in with Apple, you can also hide your email.

I switched phones or reinstalled the app

Sign in with the same account and your talents, outfits and verse collection will come back. Prayer requests and thanks are stored only on your phone, so they don't move over.

Where are my prayer requests and thanks stored?

Only on your phone. They're never sent to our servers or anywhere else. But if you share a prayer request to a small group or Everyone’s prayers, that post is saved on our servers and shown to the group's members (or, for Everyone’s prayers, to other users).

How do I get talents?

By drawing verses, writing prayer requests and thanks, counting sheep, filling the ark and walking. Talents can't be bought with money and have no cash value. Tap your talent count to see your daily history.

My steps aren't counting

Turn on Settings → Halleluyang → Motion & Fitness on your iPhone. If you connected Apple Health, open Health → your picture at the top right → Apps → Halleluyang and allow reading steps. Health app steps may take a little while to sync. Steps are read only on your phone and never sent anywhere, and we never write anything to Health.

When do ads show up?

Only when you choose to watch one for extra talents. There are no ads on verse or prayer screens.

I want to cancel or get a refund for a developer support payment

Developer support payments are processed by the App Store. You can ask Apple for a refund at reportaproblem.apple.com. Support is a one-time payment with no rewards, so every feature works the same whether or not you contribute.

Signing out says "Some data isn't saved to your account yet"